Skip to content
At the beginning of each new year, we celebrate each department by recognizing staff members who stood out the year prior. Each of these individuals exemplifies what it means to live our NCI Values — through ownership, innovation, and an unwavering commitment to our customers and each other.
Congratulations to:
- Admin MVP: Amber Nevland
- Operations MVP: Christian Garland
- Infrastructure MVP: Tate Helfenstein
- Support MVPs: Justin Fisher, Lloyd Sandquist, Mason Clayton
- Sales MVP: Sara Baas
- Employee of the Year: Jon Ryan
Admin MVP: Amber Nevland
AP/AR Specialist — Accounting (Fargo)
“Amber consistently demonstrates exceptional dedication and initiative. She reliably steps in to address challenges and actively seeks opportunities to improve processes and strengthen the workplace. Her commitment to living the NCI Values is evident in everything she does. Thanks Amber, YOU ROCK!”
Operations MVP: Christian Garland
NOC Engineer — Operations (Fargo)
“Christian assumed a much larger role with the onboarding of new FlexCare
customers as the operations team went from 4 members down to 3 members in 2025. Christian continues to deliver outstanding customer care during onboarding work.”
Infrastructure MVP: Tate Helfenstein
Infrastructure Engineer — Service (Fargo)
“Tate has been highly engaged from the very beginning and consistently comes up with ideas to help move the Service Department forward. His positive attitude is infectious, and he exudes our core values.”
Support MVPs: Justin Fisher, Lloyd Sandquist & Mason Clayton
Justin Fisher
Escalation Engineer — Support Center (St. Cloud)
“Justin showed amazing candor during a transition, which sparked very good
discussions and ultimately led to decisions that improved the support team. He is very smart and is always willing to help anyone on the team.”
Lloyd Sandquist
Escalation Engineer — Support Center (St. Cloud)
“Lloyd is a wealth of knowledge and was extremely helpful in keeping things running smoothly. Lloyd is always willing to jump in and help and has a great sense of humor.”
Mason Clayton
Escalation Engineer — Support Center (Remote)
“Mason was also very instrumental in keeping things running; his past experiences really helped in the many discussions we had around support and how to elevate to the next level.”
Sales MVP: Sara Baas
Marketing Manager — Sales & Marketing (Remote)
“Sara embodies the NCI core values. Her dedication, team collaboration, and relentless pursuit of improving customer experience made her a clear choice for this year’s Sales MVP Award. She helped drive innovation in our marketing efforts last year to greatly strengthen the NCI brand.”
Employee of the Year: Jon Ryan
Technical Solutions Specialist – Sales (Fargo)
“Jon exemplifies exceptional dedication to our customers and a deep commitment to the success of both the sales and services teams. His technical expertise—and his ability to clearly define and explain complex solutions—has consistently elevated the customer experience. Beyond his core role, Jon is always looking for ways to improve processes, support other departments, and help the broader team succeed.”
A Message From Leadership
“We’re incredibly proud of the work our staff has accomplished in 2025. Their dedication, resilience, and commitment to our customers and values set the tone for who we are as a company. Thank you to each winner—and to every team member who supported them along the way.”
