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We gathered IT leaders to discuss two major topics: AI and security. In this blog series, our panelists, each with unique industry backgrounds and strategies, will share their insights on today’s top of mind questions.
Jump to meet our panelists section.
Don’t miss the first blog in our byte sized insights series!
- Byte Sized Insights: IT Leaders on AI Adoption: 1 to 100
- Byte Sized Insights: IT Leaders on AI Limitations: Guardrails & Knowledge Gaps
- Byte Sized Insights: IT Leaders on AI & Security: Staff Surprises
Spin time forward a year from now, when you’re all back at nVision 2025, where do you think (or hope) your organization will be with the adoption and/or use of artificial intelligence on a scale of 1 to 100?
Jon:
Well, that’s a tough question. I would say the most AI exposure with our group that currently has it, is with Teams meetings. So, the folks that have co-pilot within Teams meetings are sharing that content with the folks that were in the meeting. That’s where a lot of those requests come from. There’s probably going to be a lot more growth from that avenue. I think with our marketing team, too, assisting with proposals there’ll be probably more of an uptick. Also, in our IT department we leverage it for script assistance. We ask co-pilot to write a script for XYZ, but then always verify it’s correct before we use it, so it’s hard to put a percentage on it. I think the demand is going to be greater and greater as we continue to move forward, but we also need to harness that so we can manage it as we grow into it.
Jason:
I’d like to see an uptick in it because it’s meant to improve your life and make you work smarter not harder so you can focus on the important things, and be more creative. For example, in our department we have co-pilot so we’re leveraging it to do summarizations, etc. And the same thing with our business analyst department, they’re also doing summarizations of things which alleviates some of their workload.
Joel:
If we’re at 20 today I expect this to be at 21 this time next year. Now we’re spending a lot of time engaging with users who could benefit from it but just haven’t really engaged with it yet. That’s where I see the most opportunity for adoption. We’re still pretty immature with data classification so that’s going to have to take place first. Our primary interest in using AI is where it’s going to be a benefit to our employees and our product. I don’t see us investing a ton of resources in the next year. If you would say five years, I would guess we’d be somewhere in the 35 to 50 range.
Jay:
I think it’s going to be slow for banks: we’re not known to jump in the newest technology when it arrives. I’m guessing we’re probably going to be in about the same spot next year. Maybe a few more banks will jump into it a little, but I don’t see a huge uptick until some of the big providers like Fiserv, Jack Henry, FIS, and others come up with a proven solution.
Follow along in this series as we dive into more questions from today’s IT leaders. Want the rest of your Q&A insights right away? Watch the 45-minute panel recording on demand now.
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Meet our Panelists:
Joel Weber has been with Vector Windows, of Fergus Falls, for about 12 years. He currently leads technology, cyber security, and physical security operations. Vector Windows has between 100 to 160 end users.
Jason LeZalla has been with Microbiologics, Inc. for 2 ½ years and is the IT operations manager. They have 270 users, and 500 computing devices due to the science equipment and all the instrumentation they have.
Jon Artz is with KLJ Solutions Holding Co, a civil engineering company of about 600, and is spread across 26 different offices.
Jay Tambornino is with the Minnesota Bankers Association (MBA Consulting Group). They have 17 employees in their office and advocate on behalf of banks in Minnesota.
