Staffing a Help Desk can be challenging in today’s labor market. Finding and keeping talented individuals in a call center has been a struggle for many organizations. High turnover traditionally leads to a gap in skill sets and loss of knowledge that experienced employees take with them. Organizations realize it is beneficial to leverage an external professional Help Desk to streamline their support services.
At Network Center, Inc. we pride ourselves on hiring highly skilled resources. Whether it’s a simple or complex issue, our low turnover combined with our highly certified team means you can trust a qualified technician will assist you with your technology challenge.